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You might recall the article of Terry Myerson, Corporate Vice President of Windows Phone Engineering, when Windows Phone 7 hit the RTM milestone in which he explained:

“Windows Phone 7 is the most thoroughly tested mobile platform Microsoft has ever released.”

The result is a highly responsive, fast and very stable and robust operating system for smartphones. I haven’t applied a single reset in the past weeks, despite I’m heavily using the LG Optimus 7 / LG E-900 to digg into the various features of Windows Phone 7 and put those to the test.

How to hard reset Windows Phone 7 – In the rare case that you need to perform such a reset

If you run into the rare situation that you need to perform a hard reset to your Windows Phone 7 device, you can apply the following step-by-step guide:

  • Start (menu) Button;
  • Choose Settings from the program list;
  • Make sure the system settings are selected in the panorama (and not the application settings);
  • Scroll down to about (which is shown in the left screenshot above);
  • Click on the reset your phone button to hard reset your Windows Phone 7 device;


Resetting your phone will erase all your personal content, including apps that you purchased and downloaded, and will restore the factory settings. Do you want to continue ?”

  • Confirm and tap on the yes button.

How to “soft reset” Windows Phone 7 ?

There is no soft reset function or -button in Windows Phone 7 like long-time Windows Mobile users know from the Windows Mobile 6.0 and 6.1 timeframe. Remark the review of Reboot! – A softreset Windows Phone app from Quantum Concepts.

  • Press and hold the power button to switch off your Windows Phone 7 device;
  • Press and hold the power button to switch on your Windows Phone 7 device;

The described on/off cycling results in the same soft reset behavior of -for example- Windows Mobile 6.5.3, however Windows Phone 7 is rock solid and stable that you probably won’t need both of the reset methods. :)

If you would like to get a more extensive overview of the Windows Phone 7 operating system, I would highly recommend my 5000 word review with 70 screenshots of the Windows Phone 7 core OS features ! Please have a look at the other how to articles below to get mor out of your Windows Phone 7 device.

Previous how to’s for Windows Phone 7

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  • asad

    doesnt work

  • asad

    i hate windows phones

  • Why

    I have one but the screen is deformed and lines appear on it. It only gets better when I turn it on and off so many times until it shows properly.

  • Ajaila

    I hate this phone! it always freezes and locks me out of my phone.

  • Windows7fail

    Windows 7 phone Fail most tested phone my ace, Windows are here to make you but the next one that might not have as many reboots than the sun rises

  • Janet010

    Windows Phone 7(.5) is pretty good. Ranting is too easy when no proper reason is given. It shows how little one understands about a mobile os, but that cannot be blamed on the manufacturer. I have one for over a year now, and people I know who are used to other os’s are pretty amazed about how intuitive it works.
    I wonder how many people are really having troubles with the os and how many people are having trouble with the hardware / downloaded apps.

  • TrentSki

    Does anyone know the hard reset key combo, this guide and everyone else’s assumes we can get into the actual phone
    Major flop