You said you returned the htc snap because of track ball issue, which has been fixed by htc. Does this means you no longer use the htc snap our no-nonsense device again and how can we prevent ourselves base on usage from having problem with the track ball.

I hope to hear from you soon.

Thanks!

Giles

You wrote:
1. Which of the htc snap version is better, the operator branded or the unbranded and unlocked?
I would always go for the unbranded or htc branded version, not the operator ones (although those mostly are cheaper).

2. Is it true that the htc snap is the cheaper version of htc windows mobile 6.1 or 6.5?
No the HTC Snap runs on Windows Mobile Standard, which is optimized for devices without a touchscreen. Windows Mobile Professional is for touchscreen devices, so the term “cheaper version” is not correct !!!

3. Is the htc snap limited in functionality and performance?
I answered that one in some of the previous comments. I really don’t have performance issues, since Windows Mobile Standard is a robust and stable OS. However you can find more powerful devices on the market (HTC HD2 or the new Windows Phone 7 devices)

4. Is the htc snap durable based on long usage?
Hard to answer this question because it depends on HOW you use the device. This simply differs per individual person. I have the HTC Snap for about 1 – 1.5 years now, and I just had to return it because of a trackball issue. This has been perfectly solved by HTC !

// Remo Knops

Please respond to the below questions, based on your experience of the htc snap.
1. Which of the htc snap version is better, the operator branded or the unbranded and unlocked?
2. Is it true that the htc snap is the cheaper version of htc windows mobile 6.1 or 6.5?
3. Is the htc snap limited in functionality and performance?
4. Is the htc snap durable based on long usage?

I hope to hear from you soon.

I don’t recognize your issues, since Windows Mobile Standard (non-touchscreen) is far more stable and robust than Windows Mobile Professional. Do you have a branded or unbranded version of the HTC Snap ? And do these issues occur after a hard-reset without any third party applications installed ?

// Remo Knops

Any help much appreciated.

Giles

You wrote:
1. What is your overall rating of the htc snap now, based on your usage experience?
It is a no-nonsence device aimed more towards business use. I personally like it because Windows Phone gives me the best Exchange integration, but can’t speak for someone else of course.

2. What advice can you give to me that wants to buy the htc snap, to ensure the device last long?
It is hard to make a judgement on that one, depends on how you use your device and how you treat it. After 1.5 years it still looks like new in my case. However I the Nokia E71 E72 phones are made from metal which should result in a robuust phone as well.

3. Will the colour of the htc snap peel off, just as my nokia e61i did?
It has a kind of rubber finish, and personally I don’t have problems with paint peeling off. However not sure if other people experience this problem.

4. Unfortunately, I cannot find a store here in Nigeria, where I can buy the htc snap. Can you please recommend a trusted website, that ship merchandise worldwide where I can order the htc snap non-operator version with window mobile 6.5 already installed at an affordable price.
I can’t help you with that one I have no experience for shops shipping to Nigeria. That is a quest you need to complete yourself.

5. What good additional softwares can I installed on the htc snap?. Please also indicate where it can be purchase or downloaded for free.
The out of the box experience is pretty good for basic use. Microsoft MyPhone I woudl certainly advise with MoDaCo NoData, Pocket Informant, Resco Explorer, and of course Facebook app and Twitter app like Twikini.

6. What is your overall views on qwerty phones that uses window mobile as its OS in comparison with qwerty phones symbian, which is the best?.
It is a matter of personal taste. Both Windows Phone and Symbian will server a particular group of customers, because each platform has its own unique characteristics. The Nokia E71 E72 perform probably better on the batterylife compared to the HTC Snap.

7. What advantages do window mobile touch screen phones have over the htc snap?
That is a no-brainer: -a touch screen- Read the review of the Samsung Omnia 735 for example ! Furthermore I think that there are more apps available for Windows Mobile Professional (touchscreen).

8. Will a new updated version of the htc snap be release soon by htc.
I really don’t know, and if I couldn’t comment on this anyhow !

Good luck with your quest, and don’t be so impatient next time !

// Remo Knops

Thanks.

Reno, can you please respond to the below questions, though some of them may be personal or out of place.
1. What is your overall rating of the htc snap now, based on your usage experience?
2. What advice can you give to me that wants to buy the htc snap, to ensure the device last long?
3. Will the colour of the htc snap peel off, just as my nokia e61i did?
4. Unfortunately, I cannot find a store here in Nigeria, where I can buy the htc snap. Can you please recommend a trusted website, that ship merchandise worldwide where I can order the htc snap non-operator version with window mobile 6.5 already installed at an affordable price.
5. What good additional softwares can I installed on the htc snap?. Please also indicate where it can be purchase or downloaded for free.
6. What is your overall views on qwerty phones that uses window mobile as its OS in comparison with qwerty phones symbian, which is the best?.
7. What advantages do window mobile touch screen phones have over the htc snap?
8. Will a new updated version of the htc snap be release soon by htc.

Thanking you in advance for your anticipated co-operation.

Reno, please respond to this my final questions, 1. What is your overall rating of the HTC SNAP. 2. What candid advice can you give to me who wants to buy the HTC SNAP. 3. Unfortunately, I cannot find where to buy the HTC SNAP here in Nigeria, please help me with trusted websites where i can order for the non-operator version of the HTC SNAP with window mobile 6.5 already installed at a good prize 4. What good softwares can I installed on the HTC SNAP and what are the sources. 5. Will there be an updated version of the HTC SNAP soon from HTC. 6. Can the colour on the HTC SNAP Peel off after long usage, just as my nokia e61i
7. HTC SNAP that uses window mobile 6.5 as it OS and Nokia E90 communicator that uses symbian, which do you prefer based on your personal experience.

I hope to hear from you soon.

That is exactly how I use the hardware on the HTC Snap on everyday basis. The trackball to navigate left, right, up down, and the enter-key on the hardware keyboard for the enter function. It is a routine you quickly get used to … and I personally was lucky to have bought a HTC (non-operator) branded device with a two year warranty !

// Remo Knops

Thanks once again for your intelligent analysis on the HTC SNAP.Is it possible for one to navigate on the HTC SNAP with the QWERTY enter key without using the trackball enter functions, since the continue use of the trackball enter function makes it defective. Your prompt response will be appreciated.

Aziz wrote:
“Not being able to see what time they received an sms, not being able to receive sms when it says the in-box is full even tough they only have one sms, not being able to use the memory card, the phone freezes all the time, the trackball keeps jamming, they can’t open mms, they can’t update to WM 6.5 and so on. There is a lot of complains in there :/”

I don’t have any problems with the sms messages, but again I manage them with MyPhone (so I don’t clog my memory). The memorycard is recognized flawlessly, even the Sandisk 16 GB Mobile Ultra microSD card !? I just had some problems with the trackball, but after a repair I don’t use the “enter” function on the trackball anymore, but press the enter key on the keyboard instead. Not all versions of the HTC Snap (different branded versions) got the WM 6.5 upgrade, and in terms of stability Windows Mobile Standard is a rock solid system. I seldom perform a reboot/reset.

I hope this helps.

If you have doubts about the HTC Snap, you might want to consider the Samsung Omnia 735, which I have been using for sometime now. It is a competitive device with a highly interesting pricepoint.

// Remo Knops

I went to this site/forum “http://www.gsmarena.com/htc_snap-reviews-2770.php” and read some user comments. Many of them complain about; Not being able to see what time they received an sms, not being able to receive sms when it says the in-box is full even tough they only have one sms, not being able to use the memory card, the phone freezes all the time, the trackball keeps jamming, they can’t open mms, they can’t update to WM 6.5 and so on. There is a lot of complains in there :/

I was hoping you could say if you’ve had any of these problems or if they are just unlucky. I really want this phone though.

Thanks

Thank you for your comment. I’m not really sure how many sms-messages the phone can store, but I can tell you from my own experience: it are more than 100 for sure ! I would advise you to use Microsoft MyPhone, via which you can back-up and archive your SMS messages (and other PIM information) into the cloud at no cost. So you don’t lose the messages.

Below you will find some Microsoft MyPhone articles that give you an impression of how this service can help you !

- My Phone gets an update to version 1.6;
- My Phone Premium Service and New Features reviewed;
- MWC 2009: Microsoft MyPhone – A new backup restore service for Windows Phones;

Finally the look and feel of the device is good, the weight is well balanced in your hand (and the device is certainly not to heavy nor to lightweight).

// Remo Knops

I really want to buy this phone and I probably will this week. But I just want to ask if you know how many sms the phone can store? My phone can only store about 100 so I have to empty it everyday. I know it probably is a stupid question but thats one of the most important functions for me.

And does it feel too light in your hand? I need to feel a little weight in my palms to get that solid feel.

Thanks

Thanks so much for your reply. Will download the application and try it out.