Comments on: HTC Touch Pro 2 dead pixel issue

By: Michael Ucci

Michael Ucci — Wed, 07 Oct 2009 02:20:11 +0000

Actually I just had a dead pixel appear out of no where in the middle of the screen! It’s green (is that normal??) I called VZW and they asked me what a dead pixel was… what a joke. I was then told if I take it to the store they would replace it with NIB except no stores have it in stock.. so we shall see..

By: Josh Mill

Josh Mill — Sat, 03 Oct 2009 21:20:23 +0000

I have one dead pixel that I know of… It tends to not bother me so much since we traded in our 5 day old BB Storms for these bad boys. All in all I am happy. I’d be completely happy if I could get the new net framework to install…

In the end, we should all thank our lucky stars we not on the Storm.

By: Chris

Chris — Fri, 18 Sep 2009 15:55:26 +0000

I received my first one yesterday, had a few bad pixels, and a wonky 9 key (have to press hard).

Received the replacement today, and it looks like a starfield – but the keys work. Don’t know if I should try a third time or wait until I can get them in the retail store and swap out then.

By: MikeT

MikeT — Thu, 27 Aug 2009 23:16:39 +0000

noticed 3 myself, just got the phone today and its very annoying, hence did a search and found this page.

By: Paul Willen

Paul Willen — Thu, 09 Jul 2009 14:39:42 +0000

Matt, Thanks for your reply,
Of course my vision and therefore this article is not quite objective. But I think it’s quite a problem on these devices.
There’s a thread about this on xda-developers too (http://forum.xda-developers.com/showthread.php?t=527075&highlight=dead+pixel) and in this poll 20 people have reported problems with dead pixels on their Touch Pro 2.

Whether this is a problem on other devices too isn’t familiar to me. But because I own a TP2 I thought to Google for this problem and found several resources which reported this problem, therefore I wrote this article

By: Matt

Matt — Thu, 09 Jul 2009 13:45:44 +0000

Aren’t dead pixels an issue with all types of screens (phone, monitor, television)? Some of what you say also seems to be a bit of a leap. “So much problems with dead pixels” and “Obviously I’m not the only one” implies this is a huge issue but you quoted yourself and one other poster. Also, have we seen anyone one else do these tests with other phones to see how common it is with similar screens made by other companies? And why is “Quality Brand” capitalized?

I’d say the key is your own words “under normal conditions it is really hard to find the dead pixels”. My guess is they are common and very hard to fine so rarely reported. It’s similar to how any portable electronic will have it’s battery get warm with heavy use but no one really reports or complains until it’s so overly hot that the device nearly fails or becomes discolored (like the latest iPhone).